COURSE BOOKING RELATED
1. How do I book for a scheduled course?
For course booking & enquiry please contact our HQ at +606-2... . Our office hours are from Monday to Friday 0830hrs to 1730hrs (Malaysia Time : GMT +8hrs)
Alternatively you may drop us an email at;
a). MSTS Malacca HQ Office :
2. How would I know if my seat is confirmed for the course?
Upon receiving your course booking form (fax / email), our booking team will make all the necessary arrangements and provide you with our course confirmation form, joining instruction and also invoice.
You are advised to read through these documents accordingly.
Alternatively, please forward your email to our course booking team and we will revert to you on the seat availability. Email address as per below;
a). For training at MSTS Johor / Singapore Centres :
b). For training at MSTS Miri Centre:
3. How do I make payment?
Please make payment via wire transfer prior to the commencement of courses or credit card payment at our training centre on the first day of training. The course certificate will be provided upon training competence and clearance of payment.
4. Could I make payment at the centre on the first day of training?
Yes, you could make payment on the first day of training at the training centre (cash or credit card – Visa & Mastercard).
5. If I want to book for a course but I don’t see the schedule for it, how do I enquire for more info?
For course booking & enquiry please contact our HQ at +606....
Our office hours are from Monday to Friday 0830hrs to 1730hrs.
(Malaysia Time : GMT +8hrs)
Alternatively you may drop us an email at:
a). MSTS Malacca HQ Office :
b). MSTS Miri Training Centre:
c). MSTS Johor Training Centre :
6. If I would like to attend the BOSIET course but I do not have an offshore medical report, what should I do?
A valid medical certificate is a pre-requisite for you to attend the training. Any valid (not more than 3 years old) medical certificate (general / pre-employment / diving etc) will be sufficient for you to attend the training. If you do not have any valid medical certificate, you are required to undergo a medical check up first before proceeding with the training.
7. Where can I do my offshore medical check up? Is it possible for MSTS to arrange the medical assessment for participants?
MSTS could assist in arranging the medical check-up on behalf of participants before commencement of the course. Please give us at least one week’s notice to make the necessary arrangements, and indicate in the booking form that you would like this assistance.
The Medical Report will be sent by the clinic to your company (for company sponsored) or yourself (if self-sponsored) within one week.
Check-up Location : Falck Bestari Clinic
8. Could I apply to do the course at my own expense? How do I go about this?
Yes, you may apply for the course as a self-sponsored participant. Kindly fill up the necessary info (personal details, contact no. and email) and we will assist you with the course booking accordingly.
Please send your course booking form to us by fax:
a). Johor & Singapore Training Centres: +606 – 292 2067 ). Miri Training Centre : +60 85 416 816
or email us at:-
b). MSTS Malacca HQ Office :
9. I am a foreigner from Sudan, and I would like to take my course at the MSTS centre in Johor. May I know if MSTS can arrange for my accommodation, daily pick-up to / from hotel to the training centre and airport transfer?
Yes, MSTS could assist in arranging the participant’s pick-up arrangements (from the airport), hotel accommodation and also daily transport to and from the hotel and training centre.
MSTS takes pride in and is keen on being our customers’ one-stop service provider, and would go further to ensure that the participants get value for money in their stay and course experience.
For further enquiries & info on our services please contact our HQ at +606-292 2069 . Our office hours are from Monday to Friday 0830hrs until 1730hrs. (Malaysia Time : GMT +8hrs)
Alternatively you may drop us an email at:
a). MSTS Malacca HQ Office :
10. Do I need to bring my own personal protective equipment (PPE) for the training?
All Personal Protective Equipment (P.P.E.) will be provided. For practical pool exercises, participants are required to bring their own swimming gear.
11. If I book a course with your centre but due to last minute changes, need to re-schedule my course to a later date, does the cancellation fee apply?
If the participant needs to re-schedule his/her course date, they will have to write in their request (email / fax) at least 48 hours prior to the commencement of the training date. Re-scheduling is only allowed for scheduled courses, and the participant must attend the next course within two weeks upon the date of request.
Failure to do so will result in the participant having to bear the cancellation fee.
Cancellation Notice :
All cancellations must be made in writing at least 48 hours prior to the commencement of training.
Cancellation made on Saturdays, Sundays and Public Holidays will not be entertained. Cancellations made less than 48 hours (2 working days) are subject to the following charges;
a) For cancellations made within 48 hours (2 working days) - 30% of course fee will be imposed.
b) For cancellations made within 24 hours (1 working day) - 50% of course fee, full one way pick up service cost and one day of hotel stay (if applicable) will be charged.
c) If no cancellation is made prior to the commencement of the course OR if cancellation is made after the commencement of course OR if the participants did not show up for the training, the full fees plus any applicable transport/hotel costs will be charged to client.
Cancellation notice period is calculated from the 1st day of training
1. What does OPITO stand for?
OPITO stands for “Offshore Petroleum Industry Training Organization” (UK). OPITO – The Oil & Gas Academy is the industry’s focal point for skills, learning and workforce development. The Academy is a self-sustaining, employer and trade union led organization committed to developing and sustaining a safe, skilled and effective workforce now and in the future. This is achieved by working in collaboration with: industry employers, learning & training providers, education & academia and partnership organizations.
OPITO develops standards based on industry demand. By giving individual groups exactly what they need, OPITO has produced leading-edge documents that are recognized world-wide. These standards are not, and never have been, mandatory; they are examples of good practice, as advised by the industry itself
If you would like to know about OPITO please refer to www.opito.com
2. What does OLF stand for? In which country do I need BOSIET with OLF Approval?
OLF stands for Oljeindustriens Landsforening. OLF - The Norwegian Oil Industry Association is a professional body and employer's association for oil and gas supplier companies engaged in the field of exploration and production of oil and gas on the Norwegian Continental Shelf. OLF is a member of the Confederation of Norwegian Business and Industry (NHO).
If you would like to know about OLF please refer to www.olf.no
Contractors working in the Norwegian sector of the North Sea require OLF-approved certification (ER8P) Basic North Sea (OPITO & OLF).
3. Do I need the OPITO Approved Basic Offshore Safety Induction & Emergency Training (BOSIET) Course?
The BOSIET Course (OPITO Approved) is designed to assist in meeting the initial onshore safety and emergency response training and assessment requirements for personnel new to the offshore oil and gas industry as identified in the ‘UKOOA Guidelines for the Management of Competence and Training in Emergency Response.’
The BOSIET course is a component part of the UK Step Change Common Induction Process which supports performance standards and knowledge requirements for the following National Occupational Standards:
The BOSIET (OPITO Approved) certificate is recognized in both tropical and non-tropical regions.
*BOSIET includes the HUET with EBS module which is a compulsory requirement by Shell and Petronas.
**Travel Safely By Boat is a requirement by Sarawak and Brunei Shell. Please ask for BOSIET with Travel Safely by Boat (OPITO) if you are going to Shell's platforms in Sarawak and Brunei.
4. When should I renew my BOSIET Certificate?
The OPITO approved BOSIET certification is valid for 4 years. You are required to renew your BOSIET certification by undergoing the 1-day OPITO approved FOET (Further Offshore Emergency Training) before or on the expiry date itself.
5. What is the difference between T-BOSIET and BOSIET?
T-BOSIET certificate is only valid for use in tropical region; BOSIET certificate is valid for both cold water and tropical water regions (except the Norwegian sector of the North Sea). MSTS's BOSIET certificate includes additional OLF modules, which is accepted to be use in Norway by some operators. However, MSTS would recommend participants working in Norwegian sector to take the Basic North Sea (OLF & OPITO Approved)course, which is also available in MSTS.
6. Is the Helicopter Underwater Emergency Training (HUET) included in the BOSIET Course?
Yes, the BOSIET is inclusive of:
For further info please refer to our course profile
7. If I have a HUET (EBS) OPITO-approved certificate must I do the entire BOSIET?
OPITO allows 3 months for someone to bridge between HUET (EBS) (must be OPITO Approved) and BOSIET (OPITO Approved). However, the certificate will be backdated to the date of the HUET (EBS) course.
8. Is the course conducted in English?
Courses are offered in English and Malay. During course booking, please indicate the required language as participants must read and understand oral instructions in the language of the course and be capable of being understood in it.
If required and at the client’s request, MSTS may assist in getting an interpreter if the participant is not proficient in the English Language.
9. I attended my BOSIET (OPITO Approved) Course within the last two years, and now my current employer says that I need to renew my certificate by the third year before I can go offshore again. I am confused. I thought that OPITO Certificates are valid for 4 years, so why is my employer requesting me to go for a refresher if my certificate is still valid?
Although the BOSIET OPITO Certificate is valid for 4 years, operators or the particular country's authority may require a refresher to be done in less than 4 years. For example, in Malaysia, Petronas (the authority) require refresher training to be carried out every 3 years as per the Petronas Minimum Industry Standard. Similarly, Shell Sarawak requires refresher training every 3 years.